We'd love to hear from you. Send us your questions, feedback, or suggestions about our free online geo tag editor and EXIF metadata tools.
We're here to help you make the most of our free online geo tag editor tool. Whether you have questions about adding GPS coordinates to photos, removing location data, or need technical assistance, our team is ready to support you.
The fastest way to get a useful answer is to tell us exactly what you tried, what device or operating system you're on (for example "iPhone 15 with iOS 18" or "Pixel 8 on Android 14"), and what happened. If your photo isn't saving GPS coordinates, mention whether the file is JPEG or HEIC and whether your camera app's location permission is enabled. If you're trying to remove geotag data, let us know whether you've already shared the photo elsewhere - that affects what we can recover.
We read every email and phone message ourselves - there is no ticket queue and no chatbot. Bug reports get priority over feature requests, and feature requests are reviewed on the first business day of each week. If you're a journalist, researcher, or photographer with a workflow question that isn't covered in our blog guides, please share a few sample EXIF dumps (you can strip identifying GPS coordinates first) so we can give you a concrete answer instead of a generic one.
For technical support, feature requests, and general inquiries
Gulghast Colony, Urdu Bazar,
Multan, Punjab, Pakistan
Postal code: 60000
We typically respond within 24–48 business hours.
Urgent technical issues are prioritized
Check our blog for tutorials and guides, or visit the tool page FAQ section.
Find step-by-step guides for common geo tagging tasks
